We are proud to have over seventy five 5 star reviews over three platforms from delighted customers.

 

We value our customers feedback very much and use our Which? Trusted Trader, Google and Facebook platforms to ask customers to leave reviews regarding the service you received from the company, below are a few reviews from the Which? Trusted Trader website, our google business page and Facebook.

 

We believe reviews are very important to small local businesses like ourselves to show potential customers what our previous customers think of us, and encourage all our customers to provide some feedback to ensure we are maintaining the highest standard possible.

If you would like to leave us feedback click one of the images below to take you to our review page for that site, you will need a google mail account for google reviews, Facebook account for Facebook reviews, anyone can leave us a which? review but they will contact you via telephone to verify what you have said.

 

Blackwood, Newbridge, Oakdale, Croespenmaen, Crumlin, Pontllanfraith, Pentwynmawr, Abercarn, Cwmcarn, Crosskeys, Risca, Rogerstone, Bassaleg, Rhiwderin, Machen, Caerphilly, Newport, Cardiff, Abergavenny, Monmouth, Pontypool, Crickhowell, Brynmawr, Ebbw Vale, Abertillery, Blaina, Usk, Worcester Bosch boiler, Btech Heating, Gas engineer, Heating engineer, Boiler installer, Powerflush, Plumber, Boiler repair, Boiler service, Central heating, Solar thermal, Maintenance, Boiler repair, Boiler engineer, Gas heating engineer, LPG.B-Tech Heating Facebook - Blackwood, Newbridge, Oakdale, Croespenmaen, Crumlin, Pontllanfraith, Pentwynmawr, Abercarn, Cwmcarn, Crosskeys, Risca, Rogerstone, Bassaleg, Rhiwderin, Machen, Caerphilly, Newport, Cardiff, Abergavenny, Monmouth, Pontypool, Crickhowell, Brynmawr, Ebbw Vale, Abertillery, Blaina, Usk, Worcester Bosch boiler, Btech Heating, Gas engineer, Heating engineer, Boiler installer, Powerflush, Plumber, Boiler repair, Boiler service, Central heating, Solar thermal, Maintenance, Boiler repair, Boiler engineer, Gas heating engineer, LPG.






 

 

Below is a snippet of our customer reviews from google. Click here to see our Which? Trusted Trader reviews and here for our Facebook reviews.

 

 

B-Tech Heating Ltd place picture
5.0
Based on 86 reviews
powered by Google
Marc Smith profile picture
Marc Smith
18:14 18 Nov 25
Can’t talk highly enough of Luke and Tom and their brilliant work. They came to fit all new radiators and valves. The quality of their fitting is top notch. Left the house spotless. Would recommend them for any heating and plumbing work. Will only ever use them in my house. Thank you.
Keith Shepherd profile picture
Keith Shepherd
10:51 03 Oct 25
I contacted Worcester Bosch requesting if an approved installer could contact me regarding a quote for a replacement combi gas boiler. I did this in the early afternoon and within 2 hours, Luke from B-Tech Heating contacted me asking if he could call within the next half hour to survey the job.

Good to his word, he arrived on time and reviewed what was involved with replacing the old combi gas boiler with a new Worcester Bosch combi gas boiler.

From the off, I was very impressed with Luke's knowledge of what was involved with the installation and his explanation of the different options regarding the Worcester Bosch range of combi gas boilers.

On completion of the survey he informed me that he would provide a quote by the following morning. Sure enough, the following morning I received an email with a detailed quote, and after meeting Luke the previous day, I had every confidence in awarding him the job.

Within a short space of time an installation date was agreed and during the time between giving him the go ahead and the installation date, he kept me posted.

The removal of the old combi boiler and installation of the new combi boiler was carried out by Luke and his colleague in a clean and efficient manner, starting with laying a protective cover over the hall floor, the stair and landing carpets, as the combi boiler was being installed in my upstairs airing cupboard, and the job involved a lot of toing and froing with the outside of my house.

By early afternoon the following day, the job was completed and Luke gave me an explanation of the new combi boiler's functions.

My house was left clean and tidy as though the work had never taken place, so I would have no hesitation in recommending B-Tech Heating and would like to thank Luke and his colleague for the excellent service they provided.
Terry Adkins profile picture
Terry Adkins
10:33 12 Sep 25
They arrived when they said they would , like all jobs a few problems arose , but they quietly worked through them . We are very pleased with the finished job and would recommend the firm without a moments hesitation . Thank you for a job , well done .
Megan Fitzgerald profile picture
Megan Fitzgerald
21:22 28 Aug 25
Really positive experience, and would definately use again! Luke was really quick to reply, and has his brother out to review and fix our toilet leak within a week. 10”% would recommend
Adrienne Wood profile picture
Adrienne Wood
03:02 17 Jul 25
Both B-Tech engineers who serviced and repaired my boiler in 2024 & 2025 were very professional.

They were polite and friendly, and were very careful to keep my house in good condition during their visits - they wore protective overshoes, they mopped up any drips as soon as they happened, and vacuumed any dust or particles as they went along.

Both engineers were very thorough, and I felt complete confidence in the work they did. Following the visits, I received in depth reports by email on the work that had been done to my boiler. The reports also advised about any issues which needed addressing.

The price paid for the work was fair and reasonable.

I have used a variety of different companies for annual boiler servicing over the last 12 years, but I have never used the same company twice in the past. I can’t see me using anyone but B-Tech in future. Thanks, guys!
Andy Christofides profile picture
Andy Christofides
14:49 06 Jun 25
Stunning service from Luke and Tom! Arrived on time, spent the week as planned moving and installing new combi boiler; overcame difficulties our quirky Elizabethan house threw up; finished ahead of schedule! Great price too; great guys to have around!
Ben Metcalf profile picture
Ben Metcalf
20:32 08 May 25
Very good experience with B-Tech heating. From the initial survey, Luke recommended a boiler to fit our requirements and fitted it on our chosen day with no fuss. Highly professional outfit, Luke and Tom were friendly and completed the job to a high standard. Very pleased with our new boiler!
Glenville Thomas profile picture
Glenville Thomas
09:44 25 Apr 25
Luke and Tom installed our complete boiler system, which they service annually.
They have also done other work fior us . On our strong recommendation my sister also had a complete new gas boiler and complete system change throughout the house. I would strongly recommend this company to anyone that needs any gas installation or maintenance or any plumbing job. Their work is faultless, They show total respect for your property. They are meticulously clean and efficient workers.The advice and recommendations they give towards any job is professional and accurate
Their charges are very fair and very competitive Above all they are such pleasant great guys and totally trustworthy.You will be glad to choose them for any big or small project.
John Groves profile picture
John Groves
18:12 18 Apr 25
As always an excellent service from Luke and Tom. Nothing is too much trouble for them. They are also very respectful of your property, leaving everything spotless. We find them really good value for money as well. Wouldn’t hesitate to recommend them.
Rio Dix profile picture
Rio Dix
15:25 18 Nov 22
Excellent work very professional b_tech we're recommended to me and i would certainly do the same
Steve Morgan profile picture
Steve Morgan
11:58 25 Oct 22
Excellent service. Clean efficient and well equipped, punctual and very professional.
Luke Quinnell profile picture
Luke Quinnell
15:39 06 Sep 22
Luke from B-TECH Heating was very helpful from booking the appointment to solving my problem, I recommend these guys, thanks!
Andrew Roberts profile picture
Andrew Roberts
10:47 23 Aug 22
Very happy with the work Luke did for us today replacing a radiator and piping. Good communication, very friendly, job completed quickly and professionally. Would recommend.
Hannah opie profile picture
Hannah opie
20:22 02 Jul 22
I can honestly say I have never had such great service from a company. Luke and Tom were a pleasure to have in our home. The workmanship was outstanding and they left the house cleaner than when they started! We had a new boiler and also wanted it moved to the airing cupboard from the kitchen, as well as some replacement radiators. The work was done effortlessly and without any disruption. You get what you pay for and with this company you get a brilliant service. Thank you so much.
Charlotte Evans profile picture
Charlotte Evans
10:00 02 May 22
Great, efficient service. We needed our old boiler replaced as this was 30 years old and on its last legs. Replaced in Jan 2019 and we've had it serviced annually. Very tidy and professional during the install as was a two day job. (Needed to dig in the garden concrete as part of the install) and was left as it was previously well even better than before! Would highly recommend.
Adrian Williams profile picture
Adrian Williams
08:33 30 Mar 22
An excellent service from Luke and Tom, very professional and friendly. Highly recommended.
Anthony Lessimore profile picture
Anthony Lessimore
13:29 16 Dec 21
I have to say you've made this process as painless as possible and have delivered excellent service from start to finish, a big thanks to you and Tom. Catch u again soon.
Hazel Lamrick profile picture
Hazel Lamrick
15:15 12 Nov 21
A very competent company everything clearly itemised and explained good communication
Myself and other family members have used this company for a few years and made recommendations to others
Highly recommend
Morfydd Rockett profile picture
Morfydd Rockett
15:49 16 Sep 21
Very efficient and cares for you and your home and very clean thank you Btec heating.
Mo Wildridge profile picture
Mo Wildridge
07:50 12 Sep 21
Very happy with the work Luke and Tom did for us. Prompt and professional communication throughout. We are happy to give these guys 5 stars, highly recommend them and won't hesitate to have them back.
Ralph Saunders profile picture
Ralph Saunders
06:43 07 Sep 21
Luke and Tom replaced my old boiler with a new one, without fuss and with care for our property. Dealing with Luke was a pleasure right from his first visit to completion of the job. I have no hesitation in recommending him and his company.
Graham Page profile picture
Graham Page
16:11 22 Feb 21
Excellent work! Clean, very neat, so well organised and methodical. Three radiators perfectly fitted today, Ebbw View Terrace, Newbridge.
richard jackson profile picture
richard jackson
20:00 02 Feb 21
We have found our "go to" heating engineers. Very professional guys and very friendly. Went over and above what I was expecting. They left the house spotless aswell! Fantastic job and would 100% recommend. Thank you!
Geraint Jones profile picture
Geraint Jones
18:21 22 Jan 21
Great service! Very efficient and clean and tidy. Would definitely recommend!
Carlie Edge profile picture
Carlie Edge
10:07 22 Dec 20
We've been using B-Tech Heating Ltd for over five years now and I've always been pleased with the work and customer service. I feel safe in their hands which has been especially helpful in 2020. Knowing I can rely on them when needed has been one less stress, reassured they are just around the corner. I trust them as I would family. I'm so glad I found them.
Hannah Lewis profile picture
Hannah Lewis
21:01 21 Dec 20
Very knowledgeable & helpful engineer, jobs neat, in a workmanlike manner and in accordance with Water Regs. Quickly got to source of problem and fixed it. Trustworthy, reliable, efficient and clearly takes pride in work. Has attended twice at short notice and replies to messages promptly. Excellent Covid measures, mask worn and surfaces touched disinfected. Would highly recommend.
Kay Hawkesford profile picture
Kay Hawkesford
13:14 19 Oct 20
Exceptionally professional work by Luke and his brother of replacing our dated Worcester Bosch for a new one.
Took time and patience to explain how we could stave off payment for a year, through Worcester Bosch/Hitachi Finance, with minimal finance charge.
Both were very polite. Left premises extremely clean and tidy, and work completed earlier than scheduled.
Thank you both for a fantastic job. See you in a year.
Stephen Childe profile picture
Stephen Childe
16:07 14 Sep 20
His reviews seemed too good to be true, thought he must have got his mates to write them! Turns out they are true, Luke was great from the initial communication, to a superb job at a decent price. Polite, prompt and reasonable can not ask for anymore. Will definitely use him again although hopefully not any time soon.
Amy Gingell profile picture
Amy Gingell
18:46 30 Jun 20
Luke is an amazing plumber and I won’t use anyone else. He is on time and well presented. He is friendly, but still gets to business as opposed to chatting all day. I’m always pleased with his work (he takes pride in it and it shows) and the cost. Usually I want to pay more than he charges! Please take my money! Thank you! Luke always checks later to see if you are satisfied with the work or need any tweaks; to date I have never had to call him back to fix his work at my house. You really can’t go wrong with B-Tech.
Graham Sanders profile picture
Graham Sanders
10:16 22 Apr 20
Always on time does a first rate job,extremely polite, friendly,considerate, you will never hear him complain no matter how difficult the job is.
Scott Davis profile picture
Scott Davis
20:54 14 Apr 20
Luke came to our home, on time and efficiently repaired our boiler.
In these odd and trying times it’s refreshing to see a local business be so reliable and highly recommend B-Tech Heating.
S Williams profile picture
S Williams
17:10 18 Dec 19
I would highly recommend BTech heating as a reliable company to do a quality job. I particularly liked that when Luke came to quote, he fitted overshoes over his own to protect our carpets. No one else had done this. Luke is very knowledgeable, professional and courteous and took time to explain everything. In future I will use BTech heating every time.
Lynne Sturges profile picture
Lynne Sturges
08:19 26 Oct 19
Thank you BTech Heating for looking after my Mum so well. Courteous, trustworthy, friendly and tidy. Nothing was too much trouble with teething problems sorted extremely quickly keeping us informed all the way. Cant recommend highly enough 🙂 Hannah Beard
Rhianne Massin profile picture
Rhianne Massin
12:07 19 Sep 19
Luke recently fitted a boiler in my home. Fantastic service, speedy responses to my emails, very efficient, friendly, and cleaned up any mess before he left which not many businesses do! Highly recommend.
Matthew Carter profile picture
Matthew Carter
11:18 15 Aug 19
Luke fitted a new boiler for us. Communication was really good throughout and when he came to quote for the job he was happy to explain things in detail. Work was done to a really high standard in the time quoted and we were shown the ins and outs of the system once installed. We had a few questions a couple of weeks later and he got back to us really quickly with answers.
Alanah Trigger profile picture
Alanah Trigger
14:43 31 Jul 19
Luke at B-Tech heating was fantastic. He responded quickly to my call out and was able to fit me in to do the work around my work life.
Luke was polite and respectful to my home and the fact that while he was working I had a toddler sleeping.
The work was reasonably priced and Luke was very professional.
Luke contacted me throughout the days following he work to check that the problem had been solved and that everything was as it should be.
I would definitely recommend B-Tech heating to anyone looking for a gas plumber.
Thank you Luke
irena irena profile picture
irena irena
09:50 24 Jun 19
I have used B-Tech Heating for many years now. They have worked on many projects for me at my home and my business premises, including a barn conversion. B-Tech heating have always been professional, curtious and helpful. They arrive when they say they will, are very clean and tidy and always explain the problem and its solution fully. Their work is always carried out to a high standard and they have a wealth of professional knowledge. I would highly recommend B-Tech Heating.
Alex Lloyd profile picture
Alex Lloyd
19:44 09 Apr 18
I am so pleased with the work B-Tech Heating have just done for me. My old boiler needed replacing and I had several companies quote. Luke stood out by a mile for his knowledge and expertise. He gave me excellent advice on the right boiler for my needs and also on how to get my water pressure improved.

The installation work was great. Courteous, tidy and considerate. They left the work area spotless overnight and when they finished. I would thoroughly recommend B-Tech to anyone.
See All Reviews
Which? Trusted Trader Reviews

Luke is the consummate professional. Always on time, clean and tidy, answering my frequent questions and above all, he did all this with a smile. He had to decommission my old back boiler, install a new combi boiler in a new location. All work was done on the previously agreed time frame. At the end of each working day, my house was left in a very clean and tidy condition and there was no interruption to my normal routines and life. Very happy with the result and I will not hesitate to make Luke my first call for and future heating/plumbing work.
Phil R

- Professional Install

Which? Trusted Trader Reviews

The work was to replace an existing boiler for which spares were not available. The pre-quote visit took place at the time agreed. My concerns and requirements were taken into consideration. The quote was delivered promptly and the costs set out clearly. Work started promptly on the date set. At the end of each day the job was always left tidy and we had water and gas. The siting of the boiler had to take into consideration the existing tanks and kitchen layout as well as regulations, anyunforeseen changes were discussed, explained clearly and agreed. The work was carried out to a high standard. In fact I can quote from someone who had worked a heating installer "That's excellent pipework! very impressive". There have been no problems with the installation and I am very pleased with it. All in all a pleasure to deal with someone who takes a pride in his work, turns up when he says he will, consults, and delivers a high standard of work.
Which? Trusted Traders Consumer

- Excellent work, Prompt and Efficient

Which? Trusted Trader Reviews

Luke refurbished my whole central heating system and he did such a great job. He was so professional from the moment he entered my house and his knowledge of heating systems is extensive - great bloke
Which? Trusted Traders Consumer

- Top Job

Which? Trusted Trader Reviews

Luke showed his professionalism, knowledge, intelligence and cordiality from the word go. I had several plumbers in the mix as I was desperately looking for someone to replace a broken boiler. Luke was head and shoulders above the rest in terms of communication, dependability, honesty, working practice and standards. He and Tom did an excellent job, weren’t in the least bit intrusive, were polite, tidy, relaxed and above all great at what they were doing. They went above and beyond the job spec, stayed on quote and left us confident that we now have an expertly installed boiler with a long guarantee. As an aside, Luke offers payment plans and the option to pay using credit card, saving the need to find a big chunk of money in a hurry. From my experience of B-Tech I give them the highest possible recommendation and am very pleased and glad to have found them.

- First rate from start to finish!